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Note

Some browsers may not be able to access Qvalent and Westpac applications with after 2 May 2016 9 October 2017 unless you support the encryption standard known as "TLS 1.2".

These browsers do support the latest encryption standards:

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If see an error when you view the Browser TLS Version Check page, then this change may affect your access to Qvalent and Westpac applications.

When you receive an error, the page displays Steps for Resolution. Following these steps will help you change the settings in your browser, or upgrade to a newer version. 

Internet browser compatibility guidelines

The following table lists the most common internet browsers. The table lists each browser with the compatibility of TLSv1.2 for recent versions.

Browser

TLS 1.2 Compatibility Notes

 
Microsoft EdgeCompatible by default
Desktop and mobile versionsCompatible by default

Microsoft Internet Explorer (IE)

Review the Internet Explorer Support for TLSv1.2 article for detailed information and instructions.

Desktop and mobile IE version 11

Compatible by default

Desktop IE versions 9 and 10

Capable when run in Windows 7 or newer, but not by default. Review the Internet Explorer Support for TLSv1.2 article to enable TLS 1.2 encryption. Windows Vista and older operating systems, such as Windows XP, are not compatible with TLS 1.2 encryption.

Desktop IE versions 8 and below

Not compatible or stable with TLS 1.2 encryption.

Mozilla Firefox

Compatible with the most recent, stable version, regardless of operating system

Firefox 27 and higher

Compatible by default

Firefox 23 to 26

Capable, but not by default.

Firefox 22 and below

Not compatible with TLS 1.2 or higher encryption.

Google Chrome

Compatible with the most recent, stable version, regardless of operating system

Google Chrome 38 and higher

Compatible by default

Google Chrome 22 to 37

Capable when run in Windows XP SP3, Vista, or newer (desktop), OS X 10.6 (Snow Leopard) or newer (desktop), or Android 2.3 (Gingerbread) or newer (mobile)

Google Chrome 21 and below

Not compatible with TLS 1.2 encryption.

Google Android OS Browser

 

Android 6.0 (Marshmellow) and higherCompatible by default

Android 5.0 (Lollipop) and higher

Compatible by default

Android 4.4 (KitKat) to 4.4.4

Capable, but not by default.

Android 4.3 (Jelly Bean) and below

Not compatible with TLS 1.2  encryption.

Apple Safari

 

Desktop Safari versions 7 and higher for OS X 10.9 (Mavericks) and higher

Compatible by default

Desktop Safari versions 6 and below for OS X 10.8 (Mountain Lion) and below

Not compatible with TLS 1.2 encryption.

Mobile Safari versions 5 and higher for iOS 5 and higher

Compatible by default

Mobile Safari for iOS 4 and below

Not compatible with TLS 1.2 encryption.

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