Some browsers may not be able to access Qvalent and Westpac applications with after 2 May 2016 unless you support the encryption standard known as "TLS 1.2". These browsers do support the latest encryption standards: If none of these are available for your computer, and you are running Microsoft Internet Explorer, you may need to first upgrade the operating system. You can find more information for Microsoft Internet Explorer by:
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These operating systems are already compatible with TLS 1.2:
In the default configuration, Internet Explorer 11 under Windows 10 gives access to our applications.
In the default configuration, Microsoft Edge under Windows 10 allows access to our applications.
These operating systems are already compatible with TLS 1.2:
In the default configuration, Internet Explorer 11 under Windows 8.1 gives access to our applications.
If you cannot access Qvalent or Westpac sites, or the Browser TLS Version Check page displays an error in Internet Explorer 11:
You may also select the "Reset..." button on the Advanced tab to re-enable TLS1.2. |
These operating systems run only Internet Explorer 10.
To achieve compatibility with TLS 1.2, try one of the following options:
To enable TLS 1.2 for Internet Explorer 10, following the instructions in one of the sections below:
Enable TLS 1.2 in the Internet Options of Internet Explorer 10
This option works well with one or a small number of computers, particularly if the TLS 1.2 option is not being configured using Active Directory group policies.
When complete the screen should resemble the following where
After enabling TLS 1.2, accessing Westpac and Qvalent applications is expected to be successful with Internet Explorer 10 under Windows 8 and Windows Server 2012.
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Enable TLS 1.2 using Active Directory group policies
This option works well when a moderate to large number of computers need adjustments. The prerequisite to this option is an existing deployment of Active Directory that manages the target computers. Follow the Disable SSL 3.0 and enable TLS 1.0, TLS 1.1, and TLS 1.2 for Internet Explorer in Group Policy instructions from Microsoft to enable TLS 1.2 using Active Directory. |
These operating systems support Internet Explorer versions 8 through 11. But Internet Explorer 8 is not stable with TLS 1.2.
For the best experience, use Internet Explorer 11 or newer.
Follow the instructions below for the version of Internet Explorer that you have installed.
In the default configuration, Internet Explorer 11 under Windows 7 gives access to our applications.
If you cannot access Qvalent or Westpac sites, or the Browser TLS Version Check page displays an error in Internet Explorer 11:
You may also select the "Reset..." button on the Advanced tab to re-enable TLS1.2. |
This version does not enable TLS 1.2 by default. To achieve compatibility with TLS 1.2 use with one of the following options.:
To enable TLS 1.2 for Internet Explorer, follow either of the sections below, depending on whether this is for one or for many computers.
Enable TLS 1.2 in the Internet Options of Internet Explorer 10
This option works well with one or a small number of computers, particularly if the TLS 1.2 option is not being configured using Active Directory group policies.
When complete the screen should resemble the following where
After enabling TLS 1.2, accessing Westpac and Qvalent applications is expected to be successful with Internet Explorer 10 under Windows 8 and Windows Server 2012.
|
Enable TLS 1.2 using Active Directory group policies
This option works well when a moderate to large number of computers need adjustments. The prerequisite to this option is an existing deployment of Active Directory that manages the target computers. Follow the Disable SSL 3.0 and enable TLS 1.0, TLS 1.1, and TLS 1.2 for Internet Explorer in Group Policy instructions from Microsoft to enable TLS 1.2 using Active Directory. |
This version does not enable TLS 1.2 by default. To achieve compatibility with TLS 1.2, proceed with one of the following options:
To enable TLS 1.2 for Internet Explorer, follow either of the sections below, depending on whether this is for one or for many computers.
Enable TLS 1.2 in the Internet Options of Internet Explorer 9
This option works well with one or a small number of computers, particularly if the TLS 1.2 option is not being configured using Active Directory group policies.
When complete the screen should resemble the following where
After enabling TLS 1.2, accessing Westpac and Qvalent applications is expected to be successful with Internet Explorer 10 under Windows 8 and Windows Server 2012.
|
Enable TLS 1.2 using Active Directory group policies
This option works well when a moderate to large number of computers need adjustments. The prerequisite to this option is an existing deployment of Active Directory that manages the target computers. Follow the Disable SSL 3.0 and enable TLS 1.0, TLS 1.1, and TLS 1.2 for Internet Explorer in Group Policy instructions from Microsoft to enable TLS 1.2 using Active Directory. |
This version does not enable TLS 1.2 by default:
To achieve compatibility with TLS 1.2:
These operating systems are not compatible with TLS 1.2.
To continue to access Qvalent and Westpac application in these operating systems:
Accessing Westpac and Qvalent applications with Internet Explorer 9 in Windows Vista will display the following generic error message:
Accessing Westpac and Qvalent applications with Internet Explorer 8 in Windows XP will display the following generic error message.
Accessing Westpac and Qvalent applications with Internet Explorer 7 in Windows XP will display the following generic error message.
Accessing Westpac and Qvalent applications with Internet Explorer 6 in Windows XP will display the following generic error message.
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These guidelines are general in nature and have been prepared without knowledge of the specific environment in which your systems operate. These guidelines are current at the time of writing, but may require update over time. They should not be forwarded to any other party without Westpac’s written consent. Except where contrary to law, Westpac intends by this notice, to exclude liability for these guidelines and the information contained in them. While Westpac has made every effort to ensure these guidelines are free from error, Westpac does not warrant their accuracy, adequacy or completeness. |