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IMPORTANT: The security of your data and the data of your customers is critically important to us. We are continually reviewing and implementing greater technology security measures to ensure your data is protected.

On the 14th of January 2025, we will implement new security infrastructure to further protect your data and ensure the availability of the Westpac/Qvalent services.

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When will this change take place? 

Please be advised that we are making important security changes to our support environment commencing on WednesdayThursday, 12 December 2024 from 14:00 AEDT. If you experience any issues connecting to the support environments post these changes, please contact the Qvalent Help Desk directly. 

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  • Changes will be progressively made to each of the non-production environments on WednesdayThursday, 12 December 2024 from 14:00 AEDT. 

  • Non-production environments can also be known as, Staging, Support or Test. 

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