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The change will be implemented on TuesdayWednesday, 14 23rd January 2025 and will involve replacing the existing certificates for these URLs that were issued by Entrust with new certificates issued by Digicert. If you experience any issues connecting to the support environments post these changes, please contact the Qvalent Help Desk directly. 

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  1. Read this detailed change advice and ensure it reaches all application owners which connect to Qvalent services to investigate the impact of this change.

  2. Identify all applications which interact with these URLs and take action to prepare for this change.

  3. Validate preparedness of applications and systems for this change by ensuring all systems have the Digicert Root CA in their application’s trust store.

    • This procedure varies depending on your application technology.Please refer to the Further Information page for more detailed information regarding this change.

  4. Perform testing with your application and the non-production URLs to ensure any changes are successful.

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